Telehealth

How Does Telehealth Work?

Telehealth, or a “virtual visit”, is a consultation with one of our physicians via video conferencing. Virtual visits are not for all conditions. We can provide care for the following appropriate conditions:


  • ADHD Evaluations
  • Medication Follow-Up & Management
  • Mental Health Concerns
  • Behavioral Consults
  • Rashes
  • Ringworm
  • Formula Intolerance
  • Labwork follow-up
  • Chronic Care Follow as appropriate


When you schedule an appointment with our office, we will send you a Klara invitation to join the telehealth appointment.


Your Clinician may determine that an in-person visit is required to properly treat your child.

A laptop with a picture of a group of children on the screen.


We have transitioned to Klara for our Telehealth Solution. You will get a Klara invite at your appointment time. 


  • What Happens Before The Visit?
    • Test out your webcam.
    • Make sure your volume is on.
    • Test your microphone.
    • Plug in your computer or mobile device.
    • Use a wired internet connection if possible. 
    • Close unnecessary programs.
    • Dress appropriately. Your clinician will be able to see you. 
    • Find a quiet space. Whether you're at home, at work, or traveling, try to find a quiet space where you're not likely to get interrupted.
    • Adjust the lighting. 
    • Note anything you'd like to ask or discuss with the clinician. Take a minute or two before starting the virtual visit to jot down any questions you may have for the doctor. 
    • Have any information to discuss ready.
    • Call us at 571-379-4246, if you have a technical issue or other problems come up. 
  • Is It Secure?

    Our video conferencing software complies with HIPAA standards. Your information is confidential. Only the clinician will have access to your health information. 

  • Will My Insurance Cover It?

    Telemedicine is covered under most commercial insurance plans.

  • What Happens During The Visit?
    • Click on the camera icon in your klara app
    • Stay engaged; Talk with your clinician like you would in person. Have your child available if needed. 
    • Avoid distractions like eating or playing with pets during your visit. 
  • What Conditions are Inappropriate for Telehealth Visits?
    • Fevers
    • Respiratory Illness
    • Asthma
    • Pneumonia
    • Croup
    • Bronchitis
    • Strep Throat
    • Influenza
    • Middle Ear Infections
    • Seizures
    • Nursemaid Elbow
    • Foreign Body

    Your Clincian may determine that an in-person visit is required to properly treat your child. 

FAQs